Slow and wholesome production
Svenska

 

 

FAQ

 

info@mazeinterior.se

+46 (0)8 654 03 10

 

 

 


Which countries does Maze ship to?

We ship to all countries in the EU region, Switzerland and Norway.
If you want to buy our products outside the EU, Switzerland and Norway, check out the store search with all Maze retailers around the world. There you will find both online and physical stores. You can always contact info@mazeinterior.se for more specific questions.

 

What are your delivery times?

For receiving orders within Sweden, 3-5 working days. Outside Sweden but within the EU it is 5-10 working days. They are shipped from our warehouse within 1-3 business days provided they are in our warehouse and nothing else has been specified.

 

Delayed order or damaged products?

It's rare, but it can happen. If a product has been damaged in transit, you must notify us within 24 hours of the delivery date. If the product has been damaged from manufacturing, you must notify us within 2 days of receiving the product. Send photos of the damage to info@mazinterior.se. Be sure to make a note to the service point/delivery person. If your order is delayed or there is something wrong with the delivery process, please let us know as soon as possible and we will take care of it.

 

Can I use a separate shelf for the Pythagoras mounts?

Yes you can. You can use whatever you want, as the mounts are sold separately. However, the Pythagoras shelves come with pre-drilled holes so you can attach the shelf to the brackets. But to make it easier for you, we have included the hooks that are designed to go in the shelf holes with the brackets. So you can use a separate shelf and drill your own holes.

 

Do all products that need screws come with screws?

We only include and ship Pythagoras series screws and brackets. For remaining products that need screws, we ask you to go to the nearest hardware store and they will help you find the right screws, plugs and fasteners for your particular walls.

 

Which screws should I use?

Depending on your walls, we ask you to consult with your nearest hardware store.

 

Can you hang F-Shelf both vertically and horizontally?

F-Shelf is made to hang vertically, although it can also be hung horizontally but not as firmly. We have therefore in autumn 2022 updated the product with new brackets, which means that the product hangs just as firmly horizontally. We have just now updated the fasteners on the F-Shelf in the colors silk gray and green gray.

 

I have lost my Pythagoras screws and brackets.

That happens and we're here to fix it! We have extra parts that we are happy to send out if something is missing or damaged.

 

What is the maximum load you recommend for your shelves?

15 kg.

 

How does Maze work with sustainability?

Local production with a global perspective: we work with something we call Slow Production, which means that the creation process can take time, the production is sustainable and the design long-lasting. Our furniture is produced with a purpose – quality, environmental awareness and product development are always at the forefront to create furniture that will stand the test of time. Today, 95% of Maze's production takes place in Småland and Västergötland. Wood from sustainable forestry, leather which is a by-product from the meat industry, 100% recycled metal up to Ø 8mm (other metal consists of 15-20% recycled material), short transport distances and good working conditions enable care from start to finish.

 

I am an interior decorator/architect and want to help a customer who wishes to furnish their office (or similar) with your products. Who should I contact?

Feel free to contact info@mazeinterior.se and we will help you with your request or redirect you to the right person.

 

Do you have more questions?

Ask us at info@mazinterior.se. We love talking to you and will answer your questions as quickly as we can to the best of our ability :)

 

 

 

 

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